On March 12, 2014 my personal Facebook page was hacked. They also had access to my U Create Facebook page and stole it.
How did this happen?
I received a message saying Facebook was suspending my account because I violated their policy and that I needed to act quickly and verify my account or they would temporarily shut it down. I quickly filled out the form with my login information and hit submit.
RED FLAG right? I never fall for these schemes! This message looked so legit and I could kick myself for not investigating further.
Well, I returned home that afternoon and logged into my account. I couldn't.
Somebody changed my password. I went to recover it and they already changed my recovery email. My picture and name were changed to a name I cannot pronounce.
I took further measurements to get my account back and Facebook asked three of my friends to vouch for me. They did and I still could not gain access to my account and kept getting error messages.
I went to my blog and clicked on the Facebook link to see if the UCreate page was there and it disappeared.
I was sick.
Those of you who have been following UCreate know that I've worked 5 years to grow my blog and social media influence. This was a nightmare come true!
I tried to contact Facebook and was finding it very difficult to get in touch with a human being. So many forms to fill out, scanned and sent my ID to them as proof, and was getting the answer "I don't see a problem on your account" and "it looks like everything is fixed".
I received my personal account back and changed the passwords, but I still had no UCreate page.
How I got my page back!
Some blogging friends told me that this has happened to many bloggers recently and so I started asking around. Come to find out 5 of my friends were hacked, too!
I have to give a HUGE thank you to Maria at Two Peas in Their Pod because she gave me a link that got me to a human being that was willing to help me.
I want to share this link in case you or someone you know has been hacked and needs help getting their page back! It's -->> http://on.fb.me/1gDUuvN
Thankfully, two people were very helpful and escalated my problem to their supervisors. After sending around 15 forms, and waiting about two weeks, I finally got my page back!!
Today I received an email that the hackers were removed and I have full access. The page name says "Diy Craft Projects", I lost two years of archives, and I had to delete posts from March 14th on.
I'm still in the process of changing it to U Create, but I was thrilled to have my Facebook fans back!
Today is a happy day!
What I Learned...
1. NEVER give your log in info to anybody - even if it looks legit and like its from Facebook.
2. Change your passwords immediately if you've been hacked. I was SO lucky my Paypal, blog, and other social media accounts were safe.
3. Do not have the SAME password for all accounts. If you are hacked, they cannot get into all of your accounts.
4. I was in one big blogging funk. I lost motivation and was having major burnout.
I'll tell you what, losing my Facebook page opened my eyes to how much I LOVE blogging and using social media to connect with my fans and readers! I guess one good thing that came out of this is that I'm on "fire" and enjoy blogging again!